Reliable and Secure VoIP Service for Your Business
Frankenstein Computers offers cutting-edge VoIP services to revolutionize your business communication. With our comprehensive VoIP solutions, you can enjoy cost-effective, scalable, and feature-rich communication tools. We are one of the leading and certified VoIP providers and guide you in every stage of installation.
What Makes Us Trusted VoIP Providers?
Over 15 Years Old
Providing hosted VoIP service
+150,000 Happy Customers
We’re adding more everyday
Privately Owned
Head quarters is in Plano, Texas
What is VoIP Service?
VoIP is known as Voice Internet Protocol. It is a revolutionary technology transforming how businesses make and receive phone calls. Unlike traditional phone lines, VoIP utilizes your existing internet connection to transfer voice data as digital packets.
Benefits of VoIP Services For Your Business
- Increase Productivity: Streamline communication workflows, boost team collaboration, and eliminate communication bottlenecks.
- Enhance Customer Satisfaction: Deliver exceptional customer experiences with features like call routing, voicemail transcription, and improved call quality.
- Embrace Remote Work: Empower a mobile workforce to work from anywhere, fostering a more flexible and productive work environment.
- Gain a Competitive Edge: Stay ahead of the curve with cutting-edge communication technology that empowers your business to thrive in a dynamic landscape.
- Scalability for Growth: Traditional phone systems are time-consuming and inflexible. VoIP service effortlessly adapts to your evolving needs. Whether you’re a growing startup or a well-established company, we can design a flexible setup.
Why Spectrum VoIP Services?
Frankenstein Computers knows how important communication is for your business’s success. That’s why we offer spectrum VoIP solutions that perfectly integrate with your current infrastructure. Our feature-rich technology of spectrum VoIP will enable your team to communicate and collaborate seamlessly.
Unlimited Features
- One flat rate plan
- No addition charges
- No upfront fees
- All features the Stratus Platform offers
Platform & Tech Advantages
- Stratus Customer Portal renowned ‘ease of use’
- Rapid tech upgrades
- Future proof your business, no additional charge
Unlimited Experience
- Unlimited training
- Professional Installation
- Unlimited support
The Complete VoIP Package for Your Communication Needs
Voice Features
- Auto Attendants
- Click to Call/Screen Pop
- Video & Audio Conferencing
- Page & Intercom
- Presence Monitoring (BLF/Speed Dials)
- Call Forwarding (manual or programmed auto)
- Monitor, Coach & Join
- Call Center Queuing
- 3 or 4 Extension Dialing (multiple sites)
- Caller ID Name & Number
- Dial by Name Directory
- DIDs with Local Presence
- Individual Voicemails
Mobility Features
- Find Me/Follow Me
- Voicemail to Email Notification
- Mobile Application
- Remote Work From Home
- Softphone
Stability Features
- Prioritized Voice (QOS) w/ Router
- Multiple Data Centers
- Automatic Failover in Case of Internet Failure to a Second Source
- Automatic Failover to Other Locations or Message with Power Failure
Management Features
- Stratus Admin Portal
- Stratus User Portal
- Stratus Reception Console
- Call Logging
- Call Center Reporting
- Call Recording
Stay Connected With the Stratus Web Portal!
Maintain your productivity securely when you’re doing business from virtually anywhere with the Stratus Web Portal. Get Access to:
- Overflow Queues
- Customer Routing for VIP Clients
- Time-Based Routing
- Music On Hold/On Hold Messaging
- Queue Stats on Wallboard
- Reporting Tools via Web Portal
- Monitor/Coach/Join
- Full-Time Call Recording with (Free 30 Day Storage)
Answering Common VoIP Concerns
The answer is yes, but like any technology, proper safeguards are essential. Frankenstein Computers prioritizes the security of your VoIP service with a multi-layered approach:
- Industry-Leading Encryption: We utilize robust encryption protocols to protect your voice data during transmission. This ensures your calls remain confidential and inaccessible to unauthorized ears.
- Secure Gateways: Our VoIP solutions incorporate secure gateways that act as firewalls. These gateways filter out suspicious traffic and protect your network from potential intrusions.
- User Authentication: Our VoIP services implement multi-factor authentication measures to ensure that only authorized individuals use your VoIP system. This enhanced security systems and prevent unauthorized use.
- Continuous Monitoring: Our team stays updated about emerging security threats. We proactively implement security updates and patches to maintain the integrity of your communication infrastructure.
- Redundancy for Uninterrupted Service: We offer VoIP solutions with built-in redundancy. If your primary internet connection experiences an outage, the system automatically fails over to a secondary connection, minimizing downtime and ensuring your calls remain uninterrupted.
- Backup Power Solutions: Consider pairing your VoIP system with a reliable Uninterruptible Power Supply (UPS). A UPS provides short-term power to your VoIP system in case of a power outage, allowing you to complete ongoing calls and maintain essential communication channels.
- Expert Support and Guidance: Our team of VoIP specialists is here to guide you every step of the way. We can recommend the best redundancy and backup solutions within your budget, ensuring your business communication remains resilient in the face of internet fluctuations.
- Simplified Process: We’ve broken down the setup into clear, manageable steps. Our team will guide you through everything, from account creation to installation and account completion.
- Dedicated Project Manager: You won’t be left navigating the process alone. Your dedicated project manager will answer your questions and address your concerns every step of the way.
- Expert Installation: Our certified technicians handle the entire installation phase, keeping in mind the existing infrastructure. You can focus on running your business while we take care of the technical details.
- Secure Data Practices: Security is our first priority in our services. We utilize industry-leading security protocols to safeguard your voice data and ensure your communication channels remain protected.
Getting Started With Our VoIP Process!
Step 1. Set Up Account
Step 2.) Meet Your Project Manager
Step 5.) Porting
We Use State of the Art VoIP Equipments
Partner with Us And Experience the Power of VoIP
Why settle for outdated phone systems that hinder collaboration and drain your budget? Upgrade to a Frankenstein Computers VoIP solution today and unlock a world of communication possibilities. Take advantage of the chance to enhance your business communication with our cutting-edge technology.
Connect With Us to Discuss Your Needs!
Contact or message us today to get started with your VoIP service. During your consultation, our VoIP specialists will:
- Discuss your business goals and communication challenges.
- Recommend a customized VoIP solution tailored to your specific needs.
- Address any questions or concerns you might have about VoIP technology.
Frequently Asked Questions
VoIP is a versatile solution ideal for businesses of all sizes. Whether you’re a startup seeking to streamline communication or a large enterprise requiring complex call routing, we have a customized VoIP package to meet your needs.
VoIP offers significant cost savings and flexibility advantages compared to traditional phone systems. Our transparent pricing structure allows you to choose a plan that fits your budget. Contact us for a free quote!
Our experienced technicians will handle the entire migration process, ensuring a smooth transition to your new VoIP system. We’ll minimize downtime and ensure your communication channels remain uninterrupted.
Our VoIP plans are packed with features to enhance your communication experience. These may include crystal-clear call quality, video conferencing, voicemail transcription, call forwarding, and advanced call routing – all tailored to your needs.
Yes! Our commitment extends beyond installation. We offer ongoing support to ensure your VoIP system continues to operate at peak performance and adapt to your evolving needs.